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Privacy Policy

Last updated: December 15, 2024

At AstroWebGuru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our educational platform.

1. Information We Collect

1.1 Personal Information

When you register for our courses or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Date of birth and location (for astrological consultations)
  • Profile information and preferences
  • Course progress and completion data

1.2 Technical Information

We automatically collect certain technical information, including:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our educational services
  • Process payments and manage your account
  • Send course updates and educational content
  • Provide personalized astrological insights
  • Communicate about your courses and account
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted third-party service providers who assist in our operations
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • Object to certain data processing activities

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Course progress and completion data may be retained for record-keeping purposes even after account deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@astrowebguru.com

Address: Suvajit Acharjee, P.O: Bilasipara, Ward No: 2, Chachapara, District: Dhubri, Assam - 783348